Terms of Service

1. Who we are

MONOLITH (“MONOLITH”, “we”, “us”) is a software platform for strength and fitness coaching, operated by MONOLITH Company.

These Terms bind you and MONOLITH. They apply when you create an account, use any part of the platform, or open a page that needs no account — the public coach directory, a published catalog, or a shared workout link.

If you do not accept these Terms, do not use the Service.

We are a tool. We are not a coach, a gym, or a clinic. MONOLITH supplies software. It does not provide coaching, training advice, physiotherapy, nutrition advice, medical care, or any other professional service, and it takes no part in the coaching relationship between a Coach and an Athlete.

2. Definitions

• Service — the MONOLITH platform: web application, installable app, public pages, and APIs.
• Coach — an account holder who manages a roster and writes programmes.
• Athlete — an account holder who receives a programme, or a person whose training record a Coach maintains.
• Client Record — the record a Coach holds for an Athlete: programmes, logs, measurements, payments, media, and correspondence.
• Content — anything you upload, enter, or generate: programmes, logs, comments, photographs, video, audio, measurements, profile information.
• Media — photographs, video, and audio files.
• Subscription — a paid licence letting a Coach use coaching features for a fixed period.
• Invite Code — the code MONOLITH issues that allows a Coach account.
• Passkey — the code a Coach issues that lets an Athlete claim a Client Record.
• Sub-processor — a third-party service that processes data on our behalf (§13).

3. Eligibility and accounts

You must be 18 or older to hold an account.

Minors. A Coach may maintain a Client Record for a person under 18 only where a parent or legal guardian has given written consent to the coaching and to the recording of that person’s training data, health information, and Media. The Coach is responsible for obtaining, holding, and producing that consent on request. An account may not be registered to a person under 18.

Coach accounts are invite-only. A Coach account can be created only with a valid Invite Code. Codes are single-use, non-transferable, and may be revoked before use.

Athlete accounts are claimed by Passkey, once per Passkey.

One person may hold both roles on one account and switch between them. Both roles remain subject to these Terms.

Registration information must be accurate and kept current. You are responsible for all activity under your account and for keeping your credentials secret. Notify us immediately (§21) if you suspect unauthorised access.

You may not share, sell, or transfer an account, an Invite Code, or a Passkey.

4. Health, safety, and assumption of risk

Not medical advice. No programme, exercise, prescription, comment, briefing, or AI-generated suggestion in the Service is medical advice, diagnosis, or treatment, or a substitute for a qualified healthcare professional.

Obtain clearance before training. You should get medical clearance before beginning or materially changing a programme, and in particular if you are pregnant or postpartum, recovering from injury or surgery, managing a chronic condition, taking medication affecting exercise capacity, or have any cardiovascular, respiratory, metabolic, neurological, or musculoskeletal condition.

Stop and seek help. Chest pain, breathlessness out of proportion to effort, dizziness, faintness, sudden or sharp joint pain, numbness, or any symptom that alarms you: stop immediately and seek medical attention. Do not log it and continue.

Programming belongs to the Coach. MONOLITH does not write, review, approve, moderate, or endorse any programme. Exercise selection, loading, volume, progression, and every prescription are the Coach’s professional decisions and the Coach’s responsibility.

Athletes: your Coach is your Coach, not us. Your coaching agreement — its scope, price, duration, and any promise made to you — is between you and your Coach. MONOLITH is not a party to it, does not guarantee it, and does not mediate it.

Emergencies. The Service is not monitored in real time and must never be used to report a medical emergency. Call emergency services.

5. Coach obligations

By operating as a Coach you represent and undertake that:

• You hold the qualifications, registrations, insurance, and legal authority required where you and your Athletes are located, and will keep them current.
• You will practise within your competence and refer an Athlete to a qualified professional where a matter falls outside it — including injury, disordered eating, and mental-health concerns.
• You are responsible for your Athletes’ programmes, for the safety of what you prescribe, and for supervising and adjusting it.
• You will obtain any consent the law requires before recording an Athlete’s health information, measurements, photographs, video, or audio, and before sharing any of it — and, for a person under 18, the consent required by §3.
• You will not use the Service to prescribe, supply, encourage, or advise on any prohibited or controlled substance, including anabolic-androgenic steroids and other performance-enhancing drugs, nor on prescription medicines you are not licensed to prescribe.
• You will treat Athlete information as confidential and use it only to deliver coaching. You will not sell it, or use it for marketing without separate consent.
• Your agreements with your Athletes, and your compliance with consumer, tax, health, and data-protection law, are yours alone.

When you leave. If you stop using the Service, your Athletes keep access to their own records. You remain responsible for telling them and for any refund owed under your own agreement with them.

6. Athlete rights

Your Coach can see everything in your Client Record: programmes, every log, comments, measurements, progress photographs, form-check video and audio, RPE, and history.

MONOLITH personnel may access your data only to operate, support, secure, and back up the Service, to comply with law, or with your permission.

You may ask your Coach to correct your record, and may ask us to export or delete your data (§14).

If you stop training with a Coach, contact us to have your Client Record unlinked or deleted.

Media of you. You may withdraw consent to a photograph, video, or audio recording of yourself at any time by deleting it or asking us to. Withdrawal is not retroactive to copies already lawfully shared.

7. Public and shared features

Workout stories. A shared story link is public. Anyone with the link can open it without an account, and it may be indexed by search engines or copied while live. Stories and their media are deleted 24 hours after creation. Do not put anything in a story you would not publish.

Coach directory and catalog. A Coach who publishes a catalog agrees that their name, city, country, disciplines, photograph, biography, and catalog content are public and may be indexed.

Licence to operate. You grant MONOLITH a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, re-encode, resize, and display Content solely to operate and provide the Service to you and to those you share it with, and to hold backups. It ends when the Content is deleted, except for backups (§14) and anything the law requires us to keep.

No marketing use. We will not use your photographs, video, audio, or training data in advertising or promotion without your separate, specific, written permission.

8. Content ownership

Yours stays yours. Coaches own the programmes, templates, exercise libraries, notes, and cues they create. Athletes own their logs, photographs, video, audio, and measurements.

Ours stays ours. MONOLITH owns the platform software, interface design, database structure, documentation, brand, and marks.

You must hold the rights to whatever you upload, including third-party video, images, and text.

Feedback. If you send us a suggestion, we may use it without obligation or payment. This does not give us rights to your Content.

9. Media retention

Stories and their media are deleted after 24 hours (§7).

The text of a training record — programmes, sets, loads, reps, RPE, comments, measurements — is not covered by this section and is retained under §14.

MONOLITH is not a backup service or an archive, and is not liable for loss of Media deleted under this section.

10. Artificial intelligence features

Parts of the Service use a third-party AI provider to generate suggestions, summaries, and answers. To provide them, the relevant content is transmitted to that provider for processing (§13).

We do not guarantee availability, accuracy, or continuity of AI features, and may change or withdraw them.

11. Subscriptions and payment

Coaching features require a paid Subscription. Tiers are priced by roster size at the price shown at purchase.

Payment is by direct card-to-card bank transfer to the account we publish. There is no automatic renewal and no stored card: access runs to a fixed end date and continues only when a further transfer is made and confirmed. We activate access within 24 hours of confirming receipt.

Six- and twelve-month terms are offered at a discount to the monthly rate, as a single purchase for the whole period.

Lapse. When a Subscription ends, coaching management functions lock. Athlete data is not deleted and Athletes keep access to their own records. A grace period of 3 days applies before locking.

Refunds.

• A first Subscription may be cancelled within 7 days of activation for a full refund, provided no programme has been written.
• Otherwise fees are non-refundable once a period has begun.
• If MONOLITH terminates without cause under §17, the unused portion is refunded pro rata.
• Nothing here removes a refund right the law gives you.

Payment problems. If a transfer fails, is reversed, or cannot be matched to your account, we may suspend access until it is resolved. You will tell us promptly about any error in a charge.

Prices may change. A change never affects a period already paid for. We give at least 30 days’ notice before a change applies to you. You are responsible for taxes on your own coaching income.

12. Acceptable use

You will not:

• use the Service unlawfully, or to harass, abuse, threaten, or endanger anyone;
• upload anything unlawful, defamatory, sexually explicit, or infringing;
• photograph, film, or record any person without their consent;
• prescribe or promote prohibited substances (§5);
• access an account, Client Record, or data that is not yours;
• probe, scan, or test the security of the Service, or circumvent authentication, rate limits, or access controls;
• scrape, crawl, or bulk-extract data, including the coach directory;
• resell, sublicense, or present the Service as your own;
• upload malware or interfere with the Service’s operation;
• misrepresent your qualifications, identity, or affiliation.

13. Sub-processors and where your data goes

We rely on specialist third-party providers for application hosting and media storage, database hosting, AI features (§10), email delivery, and operational alerts to our administrators. The Privacy Policy sets out what each kind of provider receives.

We may change sub-processors. If you need to know exactly which providers we use, ask us at the address in §21.

14. Data, retention, and deletion

Our handling of personal data is described in the Privacy Policy, which forms part of these Terms.

We take daily backups. Deleted data may persist in backups for up to 30 days before being overwritten.

You may request an export or deletion of your data (§21). We respond within 30 days. We may keep what the law requires, and anonymous aggregate statistics that do not identify you.

If an account is closed or a Subscription is not renewed, we may delete the account and its data after 12 months’ notice to the email on the account.

Security. We take reasonable technical and organisational measures to protect your data. No system is perfectly secure, and we cannot guarantee absolute security.

15. Service availability and changes

We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. We may suspend it for maintenance, security, or reasons beyond our control.

We may change, add, or remove features. Where a change materially reduces what you have paid for, §11 applies.

Beta features. Features marked beta or experimental are provided as-is, may change or disappear without notice, and are excluded from any commitment in these Terms.

Third-party links. The Service may link to third-party sites and video. We do not control them and are not responsible for them.

16. Disclaimers and limitation of liability

The Service is provided “as is” and “as available”. To the fullest extent the law allows, we exclude implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We are not liable for coaching. We are not liable for injury, loss, or damage arising out of a programme, a prescription, advice, or any act or omission of a Coach or an Athlete. That responsibility rests with them.

We are not liable for indirect or consequential loss, lost profit, lost business, or loss of data, except as set out below.

Where we are found liable, our total aggregate liability arising out of or in connection with these Terms is limited to the greater of (a) the fees you paid us in the 6 months before the event giving rise to the claim, and (b) 5,000,000 Tomans.

17. Suspension and termination

You may stop using the Service and close your account at any time. Closing does not entitle you to a refund except under §11.

We may suspend or terminate an account immediately where we reasonably believe you have breached these Terms, where continued access risks harm to another user or to the Service, or where required by law. Where the reason is not your breach, the pro-rata refund in §11 applies.

Where safe and lawful, we will give notice and a chance to put the breach right first.

On termination you may export your data for 30 days, after which §14 applies.

Sections 8, 9, 14, 16, 18, 19, 20 and 21 survive termination.

18. Indemnity

Coaches. You will indemnify MONOLITH against claims, losses, and reasonable costs arising from your coaching services, your programmes, your agreements with your Athletes, your breach of §5, or your breach of any law applying to your practice.

This does not apply to the extent a claim arises from our own breach of these Terms or our negligence.

19. Force majeure

Neither party is liable for failure to perform caused by events beyond its reasonable control, including internet or power failure, national or regional network restriction or filtering, the act of a government or regulator, the withdrawal or suspension of a sub-processor’s service, natural disaster, or armed conflict — for as long as that event continues.

20. Relationship, notices, and general

No agency. Nothing here creates an employment, agency, partnership, or joint-venture relationship between MONOLITH and any Coach or Athlete. Coaches are independent and are not our employees, agents, or representatives.

Notices. We will contact you at the email address on your account, or in the app. Keep it current; a notice sent there is treated as received. Notice to us is by the address in §21.

If a provision is unenforceable, the rest stands and that provision is read as narrowly as needed to make it enforceable. Failing to enforce a right once does not waive it.

You may not assign these Terms. We may assign them on notice in connection with a merger, acquisition, or sale of the business.

These Terms and the Privacy Policy are the entire agreement about the Service.

21. Governing law, disputes, and contact

These Terms are governed by the laws of Iran.

Before starting proceedings, both sides will attempt in good faith to resolve the dispute by discussion for at least 30 days from written notice.

Disputes not resolved that way are subject to the exclusive jurisdiction of the competent courts of Tehran.

Language. These Terms are published in English, and the English text is the operative version. Where a dispute is heard in a forum requiring Persian, a certified translation will be produced; the English text governs its meaning.

Contact: info@monolith.coach

22. Changes to these Terms

We may update these Terms. The current version is always at monolith.coach/terms with its effective date.

For a material change we give at least 14 days’ notice by email or in the app.

Continuing to use the Service after a change takes effect means you accept it. If you do not, stop using it and contact us; the refund terms in §11 apply to any unused paid period.